Join Us as a Bilingual English/Spanish Agent – Base salary + Bonus
As a Bilingual Customer Service Agent in the e-commerce area, your responsibilities will include:
- Providing high-level customer support in English and Spanish.
- Investigate and resolve issues that are reported by buyers/sellers/creators such as checking order and logistics status
- Responding to inquiries, managing orders, returns, and resolving issues.
- Ensuring customer satisfaction and contributing to the company’s growth.
What We Offer:
- Base salary + 10% bonus for punctuality, attendance, and quality.
- Paid training from day one.
- Legal benefits plus additional perks.
- Growth opportunities after 6 months.
- Transportation assistance.
- Welcome bonus.
- Discounts at department stores and universities.
Location: Perif. Blvd. Manuel Ávila Camacho 5, Lomas de Sotelo, 53390 Naucalpan de Juárez, Méx. (Torre A piso 7)
Requirements:
- High school diploma (transcript, academic record, or certificate).
- Minimum 6 months of experience in a call center as a bilingual customer service agent (or similar).
- Required English level: B2
Preferred:
- Experience with e-commerce platforms or marketplaces.
Send a message to 55 12 00 70 84 with Lic. Patricia Cruz. RH.
Requisitos
Estudios
Beneficios
Sobre Konecta México
Únete a Konecta México, una empresa líder en la gestión de la experiencia del cliente que se distingue por su compromiso con el talento y el bienestar de su equipo, lo que nos ha valido la prestigiosa certificación Great Place To Work (GPTW). En Konecta, te integrarás a una cultura laboral que promueve activamente la confianza, el orgullo y la equidad, asegurándote un entorno donde tu crecimiento profesional es una prioridad. Buscamos Experience Makers motivados, con ganas de aprender y desarrollarse en un ambiente inclusivo y dinámico, que garantiza oportunidades de crecimiento y te permite forjar una carrera sólida en uno de los mejores lugares para trabajar en el país.
